Cancellation Policy

Deep Clean Appointments

Deep Cleans require a larger block of time and are often scheduled well in advance.

• 48+ hours’ notice: You can cancel or reschedule your Deep Clean with no fee.

• Less than 48 hours’ notice: A fee equal to 50% of the Deep Clean rate will be charged.

• Same-day cancellations or no-shows: The full 100% of the Deep Clean rate will be charged.​

Recurring Visits (Weekly, Bi-Weekly, or Monthly)

For our recurring clients, each visit is reserved specifically for your home and your team.

• 48+ hours’ notice: You can cancel or reschedule your visit with no fee.

• Less than 48 hours’ notice: A $50 short-notice cancellation fee will apply.

• Short-notice reschedules are treated the same as cancellations, since that time is still booked for your home.

Ending a Recurring Cleaning Relationship

If you ever decide to end your recurring service completely (not just skip a visit), we simply ask for advance notice based on how often we see you:

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• Weekly service: 7 days’ notice

• Bi-weekly service: 14 days’ notice

• Monthly service: 30 days’ notice

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If notice is provided later than these time frames, your next scheduled visit will be charged in full, as that time has already been reserved for you.

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To end recurring service, please call our office at 401-375-4175. We’ll confirm your last visit, any applicable final charges, and send a written confirmation for your records.